OAK™ Group Holdings (OAK) is committed to achieving quality and has adopted the philosophy that quality is not an event, but a journey without a finish line.
Our aim is to become a leader in our field by providing clients with a high standard of work conforming to contract specifications, with a clear focus on achieving client and employee satisfaction.
OAK™ Group Holdings is established to provide high quality of products and services within the scope of Consultancy and Supervisory services for Infrastructure & Renewable Energy Solutions and Technologies; Manufacturing by way of Designing External Pipeline Coating Products, Supply & Application of Leak Arresting Products; Supply and Application of Internal & External Pipeline Coating Products; to Maintain, Rehabilitate and Protect both Onshore and Offshore Pipelines, aiming to satisfy the needs of all stakeholders by continually improving its Quality Management System & it’s performance by meeting the objectives.
In particular we, the Management and OAK Group Holdings, are committed to:
Providing our customers the quality of product & services that meets their agreed needs and exceeds expectations.
Complying with the national and international laws and regulations that apply to different aspects of our operations and compliance obligations.
Satisfy the applicable requirements with the scope of the operations.
Maintaining our reputation in the Management of Infrastructure & Renewable Energy, Manufacturing by way of Design; Application of Internal and External Pipeline technologies and Supply and Application of Leak Arresting technologies.
These commitments are achieved through:
Establishing and maintaining a Quality Management System that meets the requirements of ISO 9001:2015 Standard.
Setting Quality Objectives and, through periodic review and appropriate actions, ensuring the continual improvement of our Quality, Management System.
Providing resources for achieving these goals & investing in Technology & Training as a Quality System for further customer satisfaction, productivity and protection.
Communicating the Company’s Policy & Objective to all employees, including those working on behalf of the Company, and to the Public, as required.
Taking appropriate actions in case of deviations from any established action plans.
The Quality management system at OAK has been developed, implemented and is maintained in accordance with the requirements of ISO 9001:2015. We are committed to continually improving the effectiveness of the Quality Management system.
OAK has established the following measurable quality objectives:
Ensure we understand our client’s requirements and that these requirements are satisfied to the best of our ability.
Ensure effective and efficient delivery of our services to meet the needs and expectations of our clients. Ensure we provide cost effective solutions to our clients.
Ensure that activities engaged by the Company are conducted safely for employees, subcontractors and visitors for effective performance.
Ensure we provide our clients with high quality work, conforming to Contract Specifications, Construction Regulations and Industry Best Practice where applicable.
OAK acknowledges that it is incumbent on employees at all levels to ensure that the provisions of the Quality Management System are in compliance with the applicable requirements. This is achieved by effective communication and employee’s acceptance of their responsibilities with respect to fulfilling the company’s quality objectives.
